BMW and Mini technicians to get good glasses to expedite troubleshooting


BMW technicians at each seller throughout the U.S. are in for a digital overhaul. The luxurious model introduced Tuesday it’ll equip its technicians with augmented actuality (AR) good glasses that it calls TSARAVision Sensible Glasses. Some Mini technicians will get them, too.

The know-how will make quite a few actions seamless whereas a technician troubleshoots an issue or works on a automobile concern. Whereas carrying a pair of the good glasses, she or he can ship, obtain, and open paperwork and look at them on the glasses. The wearable know-how additionally supplies a hands-free hyperlink to BMW or Mini engineers for points. As a substitute of stopping work to name or ship an e mail, the technician can begin a video hyperlink with an engineer. The engineer can present schematics and technical bulletins to the technician proper on the glasses as effectively.

BMW augmented actuality good glasses for technicians

On the opposite finish, engineers can screenshot and zoom in on an issue space whereas giving the technician recommendation and different directions.

AR know-how makes it doable to not solely view the true world however see paperwork and drawings despatched to the technician’s glasses. BMW stated it tapped Realwear HMT-1 Sensible Glasses and Ubimax Augmented Actuality Software program for its wearable know-how. The corporate added it’ll additionally assist technicians as BMW and Mini automobiles grow to be extra linked and digitalized sooner or later.

BMW augmented reality smart glasses for technicians

BMW augmented actuality good glasses for technicians

Different enhancements to expedite troubleshooting and get prospects out and in of service facilities faster embrace a brand new case-reporting system and a cellular hub for technical knowledge. The digital case-reporting system permits for case entry that BMW stated is as much as 75 % faster. The cellular hub, referred to as the Technical Data System, places each ounce of technical knowledge on every BMW and Mini mannequin in a single place. The knowledge will be accessed through cellular gadgets, which lets a technician proceed work on the automobile, fairly than log onto a desktop laptop.

BMW sellers will implement the good glasses and different tech modifications all through June at every of its 347 service facilities. The good glasses will solely be current at choose Mini service facilities to start out, nevertheless.